Privacy Policy

Effective Date: July 24, 2025

1. Introduction

Welcome to getSteve (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website getSteve.com (the “Site”) or otherwise interact with us. By accessing or using our Site, you consent to the practices described in this policy.

2. Scope

This policy applies to all personal information collected through the Site or in the course of our business activities in California and elsewhere. If you are a California resident, additional rights and disclosures are provided in Section 11.

3. Information We Collect

3.1 Information You Provide Directly

Account Registration & Purchases: Name, email address, billing/shipping address, payment card information, and other details you submit when creating an account or making a purchase.

Transcripts & Media: Audio or video recordings and any transcripts you upload or generate via our video-analysis features.

Support & Correspondence: Any information you share when contacting us or participating in surveys, promotions, or customer support.

3.2 Information Automatically Collected

Usage Data: Pages visited, features used, time and date of access, browser type, IP address, device identifiers, and other diagnostic or performance information.

Cookies & Tracking: Cookies, web beacons, pixel tags, and similar technologies to recognize your device and preferences (see Section 7).

3.3 Video Analysis & Transcripts

When you use our video-analysis tools, we collect and store:

• Raw audio/video streams;
• Machine-generated analyses (e.g. facial recognition metadata, sentiment tagging);
• Transcripts and derived data you choose to save.

3.4 Third-Party Data

We may receive information about you from third-party partners (e.g. identity verification services, marketing platforms). We combine this with data we collect directly.

4. How We Use Your Information

We use your information to:

• Provide & Improve Services. Fulfill orders, manage your account, deliver the video-analysis features, and optimize performance.
• Communicate. Send transactional emails, updates, marketing communications (with your consent), and customer support responses.
• Personalize Experience. Tailor content, recommendations, and advertisements we display.
• Security & Fraud Prevention. Detect and prevent unauthorized access, abuse, and other harmful activity.
• Analytics & Research. Analyze usage trends and behavior to enhance our products and services.

5. Disclosure of Your Information

5.1 Third-Party Service Providers

We share data with vendors who perform services on our behalf, including:

• Cloud & Infrastructure: Google Cloud Platform and similar hosts.
• Payment Processors: Credit card networks, PayPal, Stripe, etc.
• Analytics & Marketing: Providers of analytics, email delivery, and advertising.

All such providers are contractually obligated to use your data only to perform services for us and to maintain confidentiality.

5.2 Legal Compliance & Protection

We may disclose information if required by law, in response to valid legal process, or to protect the rights, property, or safety of getSteve or others.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of the transaction; we will notify you of any material change in ownership or uses of your personal information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember preferences and settings;
• Analyze Site traffic and usage;
• Serve targeted advertisements.

You can manage or disable cookies via your browser settings; note that disabling cookies may limit your ability to use certain features.

7. Data Security

We implement industry-standard physical, technical, and administrative safeguards, including:

• Encryption of data at rest and in transit (TLS/SSL);
• Access controls, firewalls, and intrusion detection;
• Regular security assessments and audits.

However, no system is 100% secure. We cannot guarantee absolute protection.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymized.

9. International Data Transfers

Your data may be stored and processed in the United States or any other country where our service providers operate. By using our Site, you consent to transfers to jurisdictions that may have different data protection laws than your country.

10. Children’s Privacy

Our Site is not intended for individuals under 16. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it as soon as possible.

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Access & Portability: Request disclosure of the categories and specific pieces of personal data we have collected.
• Deletion: Ask us to delete your personal information (subject to certain exceptions).
• Opt-Out of Sale/Sharing: Although we do not currently “sell” personal data, we may share data with third parties for their own use; you may opt out of such sharing by emailing privacy@getSteve.com.
• Non-Discrimination: We will not discriminate against you for exercising your rights under California law.

To exercise these rights, please contact:

12. Changes to This Privacy Policy

We may update this policy from time to time. The “Effective Date” at the top will reflect the date of the latest revision. We encourage you to review this policy periodically for any changes.

13. Contact Us

If you have questions, concerns, or requests regarding this policy or our privacy practices, please contact us at:

By using getSteve, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.